AeroGarden
Reviews and Complaints

No response no way to contact company. My order was a grow light and a pod kit for summer flowers which is now late to start.

Ive ordered before with out this issue but the lack of customer service and a way to check shipping is awefull Ive tried the info theyve provided and doesnt work. I am doubtful it ever was shipped either time.

I don't have any issue with them anymore I won't use them any more customer service is terrible...I went with ahope garden 12 pod and I love it.

I cannot find a working number or email to contact Customer service. Is there a correct email address or phone number to call. I would like to replace 2 herb pods that have not germinated after 21 days.

To put it in a nutshell will never buy another aerogarden this company lost me and everyone I talk to as a customer.

Last time one out of six germinated; this time zero out of 6. All you get is a recording.

Someone needs to answer their phones and rectify complaints. I'm done.

Carolyn Belden

Overland Park,Kansas

No answer when calling got a machine no customer service person. HHHHHajajshdhhdhdhdhhdhdjjdjdjdjjjdjdjhdjdjdhjdjdj

I ordered seed pods custom kit. Email stated shipped.

The tracking said received at UPS but no further scans. The order is being replaced!

I had one of the larger gardens. I only used it about 4 months during the winter time.

I used it two seasons, 8 months total. The third season the light would not work. The pump was still running. One customer service person said that was a common problem and might be covered and then another said no help with the problem.

There are no spare parts available (like a new light element).

I won't be buying any more aerogardens. It should last longer than 8 months of use.

The end of my Aerogarden, and they won't issue a refund. The refund policy is a joke as some pods are estimated to take 21 days to sprout but only 30 days from date of purchase to return it.

It was an interesting experiment that ended badly. Most never sprouted, even the replacement pods I ordered. The basils and dill died.

Instructions were followed exactly. Save your money, don't do it.

I believe the pump has quit working seed pods are moldy they never sent email to check my problem like they said they were going too

No one ever answered! Got disconnected!you want more derogatory statements !

Very unapproachable company! Wanted to speak to someone, now we have to wait for an email not happy.

A few p0ds not growing I'm having problems trying to send those back .can someone please help or call me with more information. 972 341 ****

I have been waiting about a month and no shipment has come.i have been trying to contact you but your store hours are not posted. I am using pissedcostomer.com to try and get a resolution.

2 pods did not germinate after 21 days. I have e-mailed right about then and tried to call and even tried chat but since my attempt to put in the model # on the 2nd page no conntact !

I am discouraged from continuing to use your product. I live in an aparrtment, I am 82, and to watch pods grow was a pleasure. This is the third or fourth time pods have dailed.

I am discouraged from buying a larger unit ! Please fix things.

They didnt gremate I have about 7 that I have to replace here is the lot numbers

2317G6007

2217J00003

2317F30002

22G40001

2317G30007

2417G30001

22174****