AeroGarden Phone Numbers and Emails

Toll-Free Number:

  • (800) 476-9669

Customer Service:

  • (800) 611-9058


  • (866) 324-9117


  • (303) 444-7755
    AeroGrow International

AeroGarden Email:

Customer Service
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Contact Information

AeroGarden Website:

AeroGarden Help Center:

Corporate Office Address:

AeroGrow International, Inc.
3993 Howard Hughes Pkwy., Ste 250
Las Vegas, Nevada 89169-6754
United States

Other Info (opening hours):


Monday - Friday: 8:00am - 5:00pm (MT)

Other Location:

5405 Spine Rd.

Boulder, CO 80301


+1(303) 444-0406

AeroGarden Customer Service Reviews

1.6 / 5
Ronald W Aob
Extremely poor customer service

A couple years ago I purchased one of the counter top gardens for my wife - she loved it. The product was great - no problems. This past Christmas I thought I...

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Nancy D Agi
Product has never worked

My Aerogarden new has never worked. I have emailed 6 times and each time the representative askers me to send pictures all of which have n done . Then I asked...

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How Good is AeroGarden's Customer Service?

Mary O Nwt
Mary O Nwt
Feels Disappointed | May 13, 2023

Not a good experience at all. It is my first order and may rethink ordering from you again. Still waiting for my shipment irdered on 5/6.

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thelilblaquegirl b
thelilblaquegirl b
Feels Disappointed | Mar 09, 2023

non existent. no phone number to call about issues and the website was not functioning.

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Schyler Vij
Schyler Vij
Feels Neutral | Mar 08, 2023

Aerogarden is great. My only frustration was trying to find a customer service phone number. The only info on the site is email contact. That was not helpful to me. The number should be available as an option for contact.

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Bryli Dgj
Bryli Dgj
Feels Disappointed | Feb 07, 2023

Not good

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Hosanna Qly
Hosanna Qly
Feels Disappointed | Jan 28, 2023

The question I asked was not answered . No help

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Berish Trq
Berish Trq
Feels Satisfied | Jan 27, 2023

was better than expected

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Summary of AeroGarden Customer Service Calls

00:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AeroGarden?

Request for Information Question:

  • “Question before buying”
  • “Ck. Status of my first delivery.”
  • “Questions.”

Product/ Service Question:

  • “Defective product”
  • “Broken”
  • “Phone number format not working”

Shipping and Delivery Question:

  • “My .mint is still not coming up.”
  • “Order not received”
  • “Oder a product with a different shipping time”

Return/ Replace Question:

  • “Replacement part”
  • “Replacement part needed.”
  • “Replacement part needed. Power supply for aero garden light panel 45w”

Website/ Application Question:

  • “Problem with website”
  • “To place an order. Website was not allowing me to take the 20% discount. I really miss years past when I got such great service from your phone representatives. Too difficult to place orders now or ask questions.”
  • “Seeds not germinating. Can't reorder on website. Received message that phone number was correct format.”

Activation/ Cancellation Question:

  • “I want to cancel my order and send it back.”
  • “Cancel a order”

Payments and Charges Question:

  • “My payment won't go through”
  • “Discount code not applied”
  • “Forgot to put coupon code”

Staff Question:

  • “Message won't go thru robot keeps spinning terrible customer service!!”

Refund Question:

  • “Need refund”

Cards Question:

  • “Because they are charging my card and I did not place an order”

Other Question:

  • “Pissed”
  • “Pump and light set up”
  • “I accidentally spilled a soda on the booklet and it soaked overnight so most pages got ruined. I need a new and am willing to pay for it.”

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