Contact AeroGarden Customer Service
AeroGarden Phone Numbers and Emails
Toll-Free Number:
-
(800) 476-9669
Customer Service:
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(800) 611-9058Canada
Accessibility:
-
(866) 324-9117
Headquarters:
-
(303) 444-7755AeroGrow International
AeroGarden Email:
Customer Service
Contact Information
AeroGarden Website:
AeroGarden Help Center:
Corporate Office Address:
AeroGrow International, Inc.
3993 Howard Hughes Pkwy., Ste 250
Las Vegas,
Nevada
89169-6754
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm (MT)
Other Location:
5405 Spine Rd.
Boulder, CO 80301
Fax:
+1(303) 444-0406
Summary of AeroGarden Customer Service Calls
441
TOTAL
CALLS
CALLS
00:20
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AeroGarden?
Request for Information Question:
- “Question about how long it takes for herbs to grow”
- “Order & question”
- “I need help with getting on line to receive pods , 5 of my pods hasn't produced any plants”
Product/ Service Question:
- “Phone number format not working”
- “Some of my LED lights aren't working”
- “Aerogarden not working”
Shipping and Delivery Question:
- “Order not received”
- “Oder a product with a different shipping time”
- “Tracking not available on your website”
Return/ Replace Question:
- “Return permission”
- “My parsley seed pod did not germinate after one month. please replace.I did not call as there is no phone number and the 'contact us 'on the website was not functioning.”
- “Read replacement parts”
Website/ Application Question:
- “Problem with website”
- “To place an order. Website was not allowing me to take the 20% discount. I really miss years past when I got such great service from your phone representatives. Too difficult to place orders now or ask questions.”
- “Seeds not germinating. Can't reorder on website. Received message that phone number was correct format.”
Activation/ Cancellation Question:
- “I want to cancel my order and send it back.”
- “Cancel a order”
Payments and Charges Question:
- “My payment won't go through”
- “Discount code not applied”
- “Forgot to put coupon code”
Staff Question:
- “Message won't go thru robot keeps spinning terrible customer service!!”
Refund Question:
- “Need refund”
Cards Question:
- “Because they are charging my card and I did not place an order”
Other Question:
- “Issues with check out”
- “Problem placing order”
- “Order doesn't get placed”
About
AeroGarden is ranked 48 out of 524 in Landscaping and Gardening category
Area Served
USA, Canada
Payment Methods
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AeroGarden