AeroGarden Phone Numbers and Emails

Toll-Free Number:

  • (800) 476-9669

Customer Service:

  • (800) 611-9058


  • (866) 324-9117


  • (303) 444-7755
    AeroGrow International

AeroGarden Email:

Customer Service
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Contact Information

AeroGarden Website:

AeroGarden Help Center:

Corporate Office Address:

AeroGrow International, Inc.
3993 Howard Hughes Pkwy., Ste 250
Las Vegas, Nevada 89169-6754
United States

Other Info (opening hours):


Monday - Friday: 8:00am - 5:00pm (MT)

Other Location:

5405 Spine Rd.

Boulder, CO 80301

More contact details


+1(303) 444-0406

AeroGarden Customer Service Reviews

1.7 / 5
Trish P Ohl
Garden not delivered

There is NO CUSTOMER SERVICE WITH AEROGARDEN! I Ordered two AeroGardens in May. They were shipped and as of 7/14/23, they still have NOT DELIVERED them! My...

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Ronald W Aob
Extremely poor customer service

A couple years ago I purchased one of the counter top gardens for my wife - she loved it. The product was great - no problems. This past Christmas I thought I...

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How Good is AeroGarden's Customer Service?

Geena Ecl
Geena Ecl
Feels Disappointed | Sep 06, 2023

I received an email that received my information and request for customer service and they would get back to me.

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Teneka Bal
Teneka Bal
Feels Neutral | Sep 02, 2023

It is very difficult to find a number to talk with someone
I asked for the supervisor. I spoke with someone trying to fix the problem for quite awhile before she got an answer from the supervisor

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Chrishon Ram
Chrishon Ram
Feels Disappointed | Jul 11, 2023

Not to good

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Mary O Nwt
Mary O Nwt
Feels Disappointed | May 13, 2023

Not a good experience at all. It is my first order and may rethink ordering from you again. Still waiting for my shipment irdered on 5/6.

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thelilblaquegirl b
thelilblaquegirl b
Feels Disappointed | Mar 09, 2023

non existent. no phone number to call about issues and the website was not functioning.

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Schyler Vij
Schyler Vij
Feels Neutral | Mar 08, 2023

Aerogarden is great. My only frustration was trying to find a customer service phone number. The only info on the site is email contact. That was not helpful to me. The number should be available as an option for contact.

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Summary of AeroGarden Customer Service Calls

00:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AeroGarden?

Request for Information Question:

  • “New garden question by vet aerogardner”
  • “I thought I ordered a second aero garden I need help.”
  • “Unanswered emails about a recently purchased a garden that is not working properly”

Product/ Service Question:

  • “Federal Garden light not working right”
  • “Out of stock”
  • “Not connecting to wifi”

Shipping and Delivery Question:

  • “Lost shipment”
  • “Received wrong product”
  • “Order paid 3 day shipping and don't have it”

Return/ Replace Question:

  • “We purchased Harvest 360 model 6 pods...we need to replace the electric cord can Iu please help us Bob and Ellen Werner”
  • “Replacement part needed.”
  • “Replace a seed pod from a recent order from Amazon”

Website/ Application Question:

  • “Can't find model# of harvest elite to complete application for 2 cascading petunias which have not germinated inverse more than 21 days.”
  • “Your site keeps saying invalid numbers”
  • “Problem with website”

Payments and Charges Question:

  • “Double charged”
  • “Fraud activity”
  • “My payment won't go through”

Activation/ Cancellation Question:

  • “I want to cancel my order and send it back.”
  • “Cancel a order”

Staff Question:

  • “Ready to post a review for terrible service and communication”
  • “Message won't go thru robot keeps spinning terrible customer service!!”

Refund Question:

  • “Need refund”

Cards Question:

  • “Because they are charging my card and I did not place an order”

Other Question:

  • “Non germination”
  • “LCD Screen is Blank on Harvest Elite”
  • “Aero garden box was incomplete”

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