Contact AeroGarden Customer Service
AeroGarden Phone Numbers and Emails
Toll-Free Number:
-
(800) 476-9669
Customer Service:
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(800) 611-9058Canada
Accessibility:
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(866) 324-9117
Headquarters:
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(303) 444-7755AeroGrow International
AeroGarden Email:
Contact Information
AeroGarden Website:
AeroGarden Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm (MT)
Other Location:
5405 Spine Rd.
Boulder, CO 80301
Fax:
AeroGarden Customer Service Reviews
Needed detailed information about electronic workings of garden as mine is no. Longer working and want to *** the system.
You have never sent power supply or pump as u promised after two calls to you and each time you were out of stock. What voltage does the light work on.
There is NO CUSTOMER SERVICE WITH AEROGARDEN! I Ordered two AeroGardens in May.
They were shipped and as of 7/14/23, they still have NOT DELIVERED them! My daughter is moving within weeks and the gardens need to be shipped elsewhere. No one has responded to me yet.
VERY pissed. Thats a lot of Money to spend for no product!!!
How Good is AeroGarden's Customer Service?
Summary of AeroGarden Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AeroGarden?
Request for Information Question:
- “I don't have lot number etc to request new pods”
- “Find out if an item is in stock”
- “I have tried to get help but my requests are ignored”
Product/ Service Question:
- “Bad pods and email no response and form online is not working”
- “Broken”
- “To make an order and it's a big one”
Shipping and Delivery Question:
- “Didn't get the complete order.”
- “Edit delivery address I'm not pissed”
- “Shipment has not arrived”
Return/ Replace Question:
- “Pod replacement”
- “We purchased Harvest 360 model 6 pods...we need to replace the electric cord can Iu please help us Bob and Ellen Werner”
- “Replacement part needed.”
Website/ Application Question:
- “Unable to complete order. Website will not allow continue after step 2”
- “Can't find model# of harvest elite to complete application for 2 cascading petunias which have not germinated inverse more than 21 days.”
- “Your site keeps saying invalid numbers”
Activation/ Cancellation Question:
- “Cancellatiion”
- “Cancel acct”
- “I want to cancel my order and send it back.”
Payments and Charges Question:
- “Double charged”
- “Fraud activity”
- “My payment won't go through”
Staff Question:
- “Ready to post a review for terrible service and communication”
- “Message won't go thru robot keeps spinning terrible customer service!!”
Refund Question:
- “Need refund”
Cards Question:
- “Because they are charging my card and I did not place an order”
Other Question:
- “Problem with order”
- “Cant place order”
- “Tech”
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