Contact AeroGarden Customer Service
AeroGarden Phone Numbers and Emails
Toll-Free Number:
-
(800) 476-9669
Customer Service:
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(800) 611-9058Canada
Accessibility:
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(866) 324-9117
Headquarters:
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(303) 444-7755AeroGrow International
AeroGarden Email:
Contact Information
AeroGarden Website:
AeroGarden Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm (MT)
Other Location:
5405 Spine Rd.
Boulder, CO 80301
Fax:
How Good is AeroGarden's Customer Service?
Not a good experience at all. It is my first order and may rethink ordering from you again. Still waiting for my shipment irdered on 5/6.
non existent. no phone number to call about issues and the website was not functioning.
Aerogarden is great. My only frustration was trying to find a customer service phone number. The only info on the site is email contact. That was not helpful to me. The number should be available as an option for contact.
Not good
The question I asked was not answered . No help
Given.
was better than expected
Summary of AeroGarden Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AeroGarden?
Request for Information Question:
- “Question before buying”
- “Ck. Status of my first delivery.”
- “Questions.”
Product/ Service Question:
- “Defective product”
- “Broken”
- “Phone number format not working”
Shipping and Delivery Question:
- “My .mint is still not coming up.”
- “Order not received”
- “Oder a product with a different shipping time”
Return/ Replace Question:
- “Replacement part”
- “Replacement part needed.”
- “Replacement part needed. Power supply for aero garden light panel 45w”
Website/ Application Question:
- “Problem with website”
- “To place an order. Website was not allowing me to take the 20% discount. I really miss years past when I got such great service from your phone representatives. Too difficult to place orders now or ask questions.”
- “Seeds not germinating. Can't reorder on website. Received message that phone number was correct format.”
Activation/ Cancellation Question:
- “I want to cancel my order and send it back.”
- “Cancel a order”
Payments and Charges Question:
- “My payment won't go through”
- “Discount code not applied”
- “Forgot to put coupon code”
Staff Question:
- “Message won't go thru robot keeps spinning terrible customer service!!”
Refund Question:
- “Need refund”
Cards Question:
- “Because they are charging my card and I did not place an order”
Other Question:
- “Pissed”
- “Pump and light set up”
- “I accidentally spilled a soda on the booklet and it soaked overnight so most pages got ruined. I need a new and am willing to pay for it.”
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