Contact AeroGarden Customer Service
AeroGarden Phone Numbers and Emails
Toll-Free Number:
-
(800) 476-9669
Customer Service:
-
(800) 611-9058Canada
Accessibility:
-
(866) 324-9117
Headquarters:
-
(303) 444-7755AeroGrow International
AeroGarden Email:
Customer Service
Contact Information
AeroGarden Website:
AeroGarden Help Center:
Corporate Office Address:
AeroGrow International, Inc.
3993 Howard Hughes Pkwy., Ste 250
Las Vegas,
Nevada
89169-6754
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm (MT)
Other Location:
5405 Spine Rd.
Boulder, CO 80301
Fax:
+1(303) 444-0406
How Good is AeroGarden's Customer Service?
Summary of AeroGarden Customer Service Calls
599
TOTAL
CALLS
CALLS
00:21
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AeroGarden?
Request for Information Question:
- “New garden question by vet aerogardner”
- “I thought I ordered a second aero garden I need help.”
- “Unanswered emails about a recently purchased a garden that is not working properly”
Product/ Service Question:
- “Federal Garden light not working right”
- “Out of stock”
- “Not connecting to wifi”
Shipping and Delivery Question:
- “Lost shipment”
- “Received wrong product”
- “Order paid 3 day shipping and don't have it”
Return/ Replace Question:
- “We purchased Harvest 360 model 6 pods...we need to replace the electric cord can Iu please help us Bob and Ellen Werner”
- “Replacement part needed.”
- “Replace a seed pod from a recent order from Amazon”
Website/ Application Question:
- “Can't find model# of harvest elite to complete application for 2 cascading petunias which have not germinated inverse more than 21 days.”
- “Your site keeps saying invalid numbers”
- “Problem with website”
Payments and Charges Question:
- “Double charged”
- “Fraud activity”
- “My payment won't go through”
Activation/ Cancellation Question:
- “I want to cancel my order and send it back.”
- “Cancel a order”
Staff Question:
- “Ready to post a review for terrible service and communication”
- “Message won't go thru robot keeps spinning terrible customer service!!”
Refund Question:
- “Need refund”
Cards Question:
- “Because they are charging my card and I did not place an order”
Other Question:
- “Non germination”
- “LCD Screen is Blank on Harvest Elite”
- “Aero garden box was incomplete”
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AeroGarden