Contact AeroGarden Customer Service
AeroGarden Phone Numbers and Emails
Toll-Free Number:
-
(800) 476-9669
Customer Service:
-
(800) 611-9058Canada
Accessibility:
-
(866) 324-9117
Headquarters:
-
(303) 444-7755AeroGrow International
AeroGarden Email:
Contact Information
AeroGarden Website:
AeroGarden Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm (MT)
Other Location:
5405 Spine Rd.
Boulder, CO 80301
Fax:
How Good is AeroGarden's Customer Service?
I received an email that received my information and request for customer service and they would get back to me.
It is very difficult to find a number to talk with someone
I asked for the supervisor. I spoke with someone trying to fix the problem for quite awhile before she got an answer from the supervisor
Not to good
Not a good experience at all. It is my first order and may rethink ordering from you again. Still waiting for my shipment irdered on 5/6.
non existent. no phone number to call about issues and the website was not functioning.
Aerogarden is great. My only frustration was trying to find a customer service phone number. The only info on the site is email contact. That was not helpful to me. The number should be available as an option for contact.
Summary of AeroGarden Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AeroGarden?
Request for Information Question:
- “New garden question by vet aerogardner”
- “I thought I ordered a second aero garden I need help.”
- “Unanswered emails about a recently purchased a garden that is not working properly”
Product/ Service Question:
- “Federal Garden light not working right”
- “Out of stock”
- “Not connecting to wifi”
Shipping and Delivery Question:
- “Lost shipment”
- “Received wrong product”
- “Order paid 3 day shipping and don't have it”
Return/ Replace Question:
- “We purchased Harvest 360 model 6 pods...we need to replace the electric cord can Iu please help us Bob and Ellen Werner”
- “Replacement part needed.”
- “Replace a seed pod from a recent order from Amazon”
Website/ Application Question:
- “Can't find model# of harvest elite to complete application for 2 cascading petunias which have not germinated inverse more than 21 days.”
- “Your site keeps saying invalid numbers”
- “Problem with website”
Payments and Charges Question:
- “Double charged”
- “Fraud activity”
- “My payment won't go through”
Activation/ Cancellation Question:
- “I want to cancel my order and send it back.”
- “Cancel a order”
Staff Question:
- “Ready to post a review for terrible service and communication”
- “Message won't go thru robot keeps spinning terrible customer service!!”
Refund Question:
- “Need refund”
Cards Question:
- “Because they are charging my card and I did not place an order”
Other Question:
- “Non germination”
- “LCD Screen is Blank on Harvest Elite”
- “Aero garden box was incomplete”
Compare AeroGarden To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
