
AeroGarden
AeroGarden Overview
AeroGarden has 2.4 star rating based on 106 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend AeroGarden to a friend or colleague.
- Rating Distribution
Pros: Useful products, Great product when working but unsatisfactory customer service, Looks like a great product.
Cons: No customer service, Unable to reach them by phone or email, Poor customer service.
AeroGarden has 2.4 star rating based on 106 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend AeroGarden to a friend or colleague.
- Rating Distribution
Pros: Useful products, Great product when working but unsatisfactory customer service, Looks like a great product.
Cons: No customer service, Unable to reach them by phone or email, Poor customer service.Recent recommendations regarding this business are as follows: "No. Terrible customer service.", "Don't buy products if you think you may need Customer Service! It's NOT AVAILABLE!", "Beware!", "Stay away", "Nonenonenonenonenonenonenonenonenonenonenone".
Most users ask AeroGarden for the delivery of goods as a solution to their issues.
Review authors value the most Diversity of Products or Services and Discounts and Special Offers. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews




























This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad pods and email no response and form online is not working
- No one from customer service can help you once you purchase
Preferred solution: Full refund
User's recommendation: No. Terrible customer service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Federal Garden light not working right
User's recommendation: Maurice Antonio steele
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAerogarden not working
Preferred solution: New seeds or new aerogarden.
User's recommendation: Possibly a bad aerogarden or old seeds sent from aerogarden. Also there is no customer service line to speak to a representative.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Online order issue
Company fixed the issue and I have been provided with apology. They answered me and replaced my pods that did not germinate. They were res[onsive and terrific
- Indoor garden is brilliant
- Cannot get in touch with company
Preferred solution: Replacement pods….parsley, cilantro and thyme
User's recommendation: Do t do it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |I returned it for a refund last week because the lights would never work
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |None of my seeds germinated. I bought 24. One box expired last year
User's recommendation: Use your own seeds
New garden question by vet aerogardner
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt won't except my order number
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder partially blind
- Can not speak to a live person on phone
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer4 pods didn't sprout
- Lots of fun
- Many do not sprout
Preferred solution: I'd like to get four lettuces that will actually sprout
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Didn’t receive my order
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerGarden not delivered
- Small space
- No delivery of purchased products
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy from them! No phone number for help!!!
3 years ago I spent good money on 2 Bounty Elites. They worked fine until 6 months ago.
User's recommendation: If this continues I’d look for another brand to buy. M really disappointed in Aerogardens repose!
Landscaping and Gardening Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Unhappy customer
User's recommendation: It’s a great product. Unfortunately not all of the herbs germinate. I’ve purchased this product for other members of my family as well!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeither of my aerogarden farm units will connect to the internet
Preferred solution: I want the product to work as promised, or my money back. Wasted so much time on this.
User's recommendation: Don't buy, there is something drastically going wrong with Aerogarden. They seem to have fired all phone customer support and now you can't speak to a human.
Customer service
User's recommendation: Buy through Amazon
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I have the exact same issue with my garden, and I’ve even tried all the same things you have. I get connected to WiFi, but then the connection drops as soon as the process is completed.
I’ve tried two different routers, turning off the 5Ghz band, and connecting to my phone’s mobile hotspot.
Support said they have sent my issue to IT, but they don’t respond when I ask for an update. All the older reviews speak of how amazing their customer service used to be, but it must have really gone down the toilet recently.