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User's recommendation: DON'T BUY COSTUMER SERVICE POOR.

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ID
#4262990 Review #4262990 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

It took a few days and repeating myself a couple times to get an answer- on line is inadequate. Then I find out you do not have the replacement part- sunce it was over a year okd- what good is that?

I am very disappointed in this company. Everything is fine until it doesnt work. Snd to replace the whole unit isnt cost effective.

User's recommendation: Do not buy.

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ID
#4262779 Review #4262779 is a subjective opinion of poster.
Location
Madison, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Damaged packaging

When notified, aerogarden replied promptly and agreed to replace my order. I have purchased products from them for 3 years and have found them to not only be reliable but prompt in correcting any error as well as replacing faulty products. Bravo!

User's recommendation: aerogarden has served me well.

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ID
#4258944 Review #4258944 is a subjective opinion of poster.
Location
Lafayette, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Product has never worked

My Aerogarden new has never worked. I have emailed 6 times and each time the representative askers me to send pictures all of which have n done . Then I asked for a return and was told i had not pay shipping. That is outrageous. Then I asked for a non defective aerogarden sent to me as replacement. No comment

User's recommendation: Do not buy from this company.

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ID
#4250585 Review #4250585 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Most of my pods did not germinate