AeroGarden
Reviews and Complaints

Received wrong order. I ordered a custom pod set and 1 plant food.

I received 2 plant foods but no pods.

I have emailed them received an email back stating they would get back to me in 2 business days which they did not. I will never business with them again!

I am growing herbs and the light off before 17 hours and it clicks on for 6 to 7 hours germination I even tried reset me that doesn't work

I used my debit card. All hoid at the bank I called abd they said they could see whete the otder wasctrued but failed on aero gardens side

I tried again and same thing hsppe.

Can not get a live person on the phone. Phone recording directs you to use their website with any issues.

Unfortunately, their website is not user-friendly.

All I need is to have two pods replaced since they didn't germinate. Waste of my time!

The representative whom assisted with my issue, resolved my issue with the set up on my Aero garden Harvest.

I didn't receive my full order , and id like to know when I'm gonna receive the rest of my order or what your company is going to do about this mistake?

Customer service for Aerogarden is TERRIBLE and NONEXISTENT.

Aerogarden "chat" has one message only: I don't understand.

There is no working phone number for customer service.

I have asked countless times to be taken off the companies advertising list. I bought an item as a gift a year ago and ever since then I get a marketing message every single day!!! I am no longer interested in this companys product

Beyond frustrated. Easy to order, but impossible to contact customer support. I tried filling out the form but doesn't list all the pods I ordered, can't speak to a live person, I tried to email customer support but when you send it says to verify the email address and to type in the code they sent, but...it never goes through and says to try again after 24 hours.

!@#$%^&*()_+!@#$%^&*()_+!@#$%^&*()_+

I bought 2 aerogarden kits, and they are not germinating. The parsley, oregano, tyme, dill and various other ones that are not growing.

When I go to your website for help, your asking me for a lot number. I don't understand that and what kind of customer crap service is that? What the *** kind of guarantee is that?

Here's my order number and at this point I want $ back. #AG_004473** (**4-646-**** Liz).

can't talk with anyone, and you don't do what you say you'll do 222222****222222****222222****255555****55

I can't speak with anyone, OR "chat"! The site won't accept my phone number so won't let me go forward on line, then the Customer service phone number hangs up.

I purchased seed pods that were not delivered by UPS. No customer services phone number and no response to my emails (4 of them) thru their website. Online chat person said it was my problem to deal with UPS.

I needed instruction on how to order individual seed pods and the agent I spoke with walked me through the process,

The plant was delivered. Thank you.mummymmmmmhytredfgxcikmnytrqaswerpmkiuybgewsxrtOOOOO123456****98765****@#$&*()l.,mnbvcxzaqwsxedcvfrtgbnhyujmki,ol.ppoiujmnkoyrtfcswecgyujjjjj1@%-#23$+=&45*/;(67:)8,lop.hgytkiuhujitredftgvbhyujnmkoiuttresdfghjjkkli6fdgnbZser5*vhjhuiiNow is the time for all good men to come to the aid of their country.

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