AeroGarden
Reviews and Complaints

I believe the pump has quit working seed pods are moldy they never sent email to check my problem like they said they were going too

No one ever answered! Got disconnected!you want more derogatory statements !

Very unapproachable company! Wanted to speak to someone, now we have to wait for an email not happy.

A few p0ds not growing I'm having problems trying to send those back .can someone please help or call me with more information. 972 341 ****

I have been waiting about a month and no shipment has come.i have been trying to contact you but your store hours are not posted. I am using pissedcostomer.com to try and get a resolution.

2 pods did not germinate after 21 days. I have e-mailed right about then and tried to call and even tried chat but since my attempt to put in the model # on the 2nd page no conntact !

I am discouraged from continuing to use your product. I live in an aparrtment, I am 82, and to watch pods grow was a pleasure. This is the third or fourth time pods have dailed.

I am discouraged from buying a larger unit ! Please fix things.

They didnt gremate I have about 7 that I have to replace here is the lot numbers

2317G6007

2217J00003

2317F30002

22G40001

2317G30007

2417G30001

22174****

Received wrong order. I ordered a custom pod set and 1 plant food.

I received 2 plant foods but no pods.

I have emailed them received an email back stating they would get back to me in 2 business days which they did not. I will never business with them again!

I am growing herbs and the light off before 17 hours and it clicks on for 6 to 7 hours germination I even tried reset me that doesn't work

I used my debit card. All hoid at the bank I called abd they said they could see whete the otder wasctrued but failed on aero gardens side

I tried again and same thing hsppe.

Can not get a live person on the phone. Phone recording directs you to use their website with any issues.

Unfortunately, their website is not user-friendly.

All I need is to have two pods replaced since they didn't germinate. Waste of my time!

The representative whom assisted with my issue, resolved my issue with the set up on my Aero garden Harvest.

I didn't receive my full order , and id like to know when I'm gonna receive the rest of my order or what your company is going to do about this mistake?

Customer service for Aerogarden is TERRIBLE and NONEXISTENT.

Aerogarden "chat" has one message only: I don't understand.

There is no working phone number for customer service.

I have asked countless times to be taken off the companies advertising list. I bought an item as a gift a year ago and ever since then I get a marketing message every single day!!! I am no longer interested in this companys product

Beyond frustrated. Easy to order, but impossible to contact customer support. I tried filling out the form but doesn't list all the pods I ordered, can't speak to a live person, I tried to email customer support but when you send it says to verify the email address and to type in the code they sent, but...it never goes through and says to try again after 24 hours.

!@#$%^&*()_+!@#$%^&*()_+!@#$%^&*()_+