AeroGarden
Reviews and Complaints

I had one of the larger gardens. I only used it about 4 months during the winter time.

I used it two seasons, 8 months total. The third season the light would not work. The pump was still running. One customer service person said that was a common problem and might be covered and then another said no help with the problem.

There are no spare parts available (like a new light element).

I won't be buying any more aerogardens. It should last longer than 8 months of use.

The end of my Aerogarden, and they won't issue a refund. The refund policy is a joke as some pods are estimated to take 21 days to sprout but only 30 days from date of purchase to return it.

It was an interesting experiment that ended badly. Most never sprouted, even the replacement pods I ordered. The basils and dill died.

Instructions were followed exactly. Save your money, don't do it.

I believe the pump has quit working seed pods are moldy they never sent email to check my problem like they said they were going too

No one ever answered! Got disconnected!you want more derogatory statements !

Very unapproachable company! Wanted to speak to someone, now we have to wait for an email not happy.

A few p0ds not growing I'm having problems trying to send those back .can someone please help or call me with more information. 972 341 ****

I have been waiting about a month and no shipment has come.i have been trying to contact you but your store hours are not posted. I am using pissedcostomer.com to try and get a resolution.

2 pods did not germinate after 21 days. I have e-mailed right about then and tried to call and even tried chat but since my attempt to put in the model # on the 2nd page no conntact !

I am discouraged from continuing to use your product. I live in an aparrtment, I am 82, and to watch pods grow was a pleasure. This is the third or fourth time pods have dailed.

I am discouraged from buying a larger unit ! Please fix things.

Received wrong order. I ordered a custom pod set and 1 plant food.

I received 2 plant foods but no pods.

I have emailed them received an email back stating they would get back to me in 2 business days which they did not. I will never business with them again!

They didnt gremate I have about 7 that I have to replace here is the lot numbers

2317G6007

2217J00003

2317F30002

22G40001

2317G30007

2417G30001

22174****

I am growing herbs and the light off before 17 hours and it clicks on for 6 to 7 hours germination I even tried reset me that doesn't work

I used my debit card. All hoid at the bank I called abd they said they could see whete the otder wasctrued but failed on aero gardens side

I tried again and same thing hsppe.

Can not get a live person on the phone. Phone recording directs you to use their website with any issues.

Unfortunately, their website is not user-friendly.

All I need is to have two pods replaced since they didn't germinate. Waste of my time!

I didn't receive my full order , and id like to know when I'm gonna receive the rest of my order or what your company is going to do about this mistake?

The representative whom assisted with my issue, resolved my issue with the set up on my Aero garden Harvest.

Customer service for Aerogarden is TERRIBLE and NONEXISTENT.

Aerogarden "chat" has one message only: I don't understand.

There is no working phone number for customer service.